Acceptable Use Policy

Last updated: January 21, 2026

This Acceptable Use Policy ("AUP") governs your use of the SoupFinance platform and services provided by Tech At Scale Ltd ("we", "us", or "our"). This policy is incorporated into and forms part of our Terms of Service.

By using SoupFinance, you agree to comply with this policy. Violation may result in suspension or termination of your account.

1. Intended Use

SoupFinance is designed for legitimate business purposes, specifically:

  • Managing corporate accounting and financial records
  • Creating and managing invoices and bills
  • Tracking payments and receivables
  • Generating financial reports
  • Managing client and vendor relationships
  • Recording journal entries and maintaining general ledger

You agree to use the Service only for its intended purposes and in a manner consistent with all applicable laws and regulations.

2. Prohibited Activities

You agree NOT to use the Service to:

2.1 Illegal Activities

  • Engage in any activity that violates any applicable law, regulation, or ordinance
  • Facilitate money laundering, terrorist financing, or other financial crimes
  • Evade taxes or assist others in tax evasion
  • Create fraudulent invoices or financial documents
  • Misrepresent financial information to third parties
  • Engage in bribery, corruption, or other unethical business practices
  • Violate sanctions or export control regulations

2.2 Harmful Content

  • Upload, transmit, or store any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Transmit any material that contains viruses, trojans, worms, or other malicious code
  • Store or transmit content that infringes intellectual property rights of others
  • Collect, store, or process personal data without proper legal basis or consent

2.3 System Abuse

  • Attempt to gain unauthorized access to the Service, other accounts, or related systems
  • Interfere with or disrupt the Service, servers, or networks
  • Circumvent or attempt to circumvent any security measures
  • Use automated tools (bots, scrapers, crawlers) without our written permission
  • Engage in any activity that imposes an unreasonable load on our infrastructure
  • Probe, scan, or test the vulnerability of our systems
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service

2.4 Misuse of Service

  • Resell, redistribute, or sublicense the Service without authorization
  • Use the Service on behalf of a third party without proper authorization
  • Share login credentials or allow unauthorized access to your account
  • Use the Service to send spam or unsolicited communications
  • Impersonate any person or entity, or falsely represent your affiliation
  • Use the Service for any purpose other than its intended business use

2.5 Data Integrity

  • Enter knowingly false or misleading information into the Service
  • Manipulate financial records for fraudulent purposes
  • Use the Service to create deceptive financial documentation
  • Backdate documents or transactions with intent to deceive

3. Security Requirements

You are responsible for maintaining the security of your account:

  • Strong Passwords: Use unique, complex passwords and change them regularly
  • Multi-Factor Authentication: Enable MFA when available
  • Authorized Users: Only grant access to individuals who need it
  • Access Review: Regularly review and revoke access for former employees or contractors
  • Secure Devices: Access the Service only from secure, updated devices
  • Incident Reporting: Report any suspected security incidents to us immediately

4. Data and Content Standards

4.1 Your Responsibilities

You are responsible for:

  • The accuracy and completeness of all data you enter into the Service
  • Ensuring you have the right to use any data you upload
  • Maintaining appropriate backups of your data
  • Complying with data protection laws when processing personal data

4.2 Third-Party Data

When entering data about third parties (clients, vendors, employees), you must:

  • Have a lawful basis for processing their personal data
  • Provide appropriate privacy notices where required
  • Respect their data protection rights
  • Not misuse their contact information for unauthorized purposes

5. Compliance with Laws

You agree to comply with all applicable laws, including but not limited to:

  • Ghana Data Protection Act 2012 (Act 843) - for personal data processing
  • Ghana Revenue Authority regulations - for tax compliance
  • Companies Act - for corporate record-keeping requirements
  • Anti-Money Laundering Act - for financial crime prevention
  • International sanctions - if conducting cross-border transactions
  • GDPR - if processing data of EU residents

6. Resource Usage

To ensure fair access for all users:

  • Storage: Do not exceed reasonable storage limits for your subscription tier
  • API Usage: Respect rate limits and do not make excessive API calls
  • Bandwidth: Do not engage in activities that consume excessive bandwidth
  • Processing: Do not run computationally intensive operations that impact other users

We reserve the right to impose reasonable limits on usage to maintain service quality for all users.

7. Reporting Violations

If you become aware of any violation of this policy, please report it to:

Email: [email protected]

Reports can be made anonymously. We take all reports seriously and will investigate promptly.

8. Enforcement

8.1 Investigation

We reserve the right to investigate any suspected violation of this policy. Investigation may include:

  • Reviewing account activity and logs
  • Contacting you for information
  • Cooperating with law enforcement if required

8.2 Consequences

Violations may result in one or more of the following actions, at our sole discretion:

  • Warning: A formal notice about the violation
  • Temporary Suspension: Temporary restriction of access to all or part of the Service
  • Permanent Termination: Permanent closure of your account
  • Legal Action: Pursuit of legal remedies, including damages and injunctive relief
  • Reporting: Reporting to law enforcement or regulatory authorities

8.3 No Refunds

If your account is terminated for violation of this policy, you will not be entitled to any refund of fees paid.

9. Cooperation with Authorities

We may disclose your information to law enforcement, government authorities, or other third parties when required by law or when we believe in good faith that disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public

10. Updates to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or through the Service. Continued use after changes take effect constitutes acceptance of the modified policy.

11. Questions

If you have questions about this Acceptable Use Policy or need clarification on whether a particular use is permitted, please contact us:

Tech At Scale Ltd
Email: [email protected]
Website: www.soupfinance.com